Re-organising Service Work: Call Centres in Germany and Britain

Name: Re-organising Service Work: Call Centres in Germany and Britain
Brand: Taylor & Francis Ltd
SKU: 9781138718432
Price: 95.00 GBP
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9781138718432 Hardback

29 June 2017

↪ United Kingdom, Great Britain
↪ Germany
↪ Business strategy
↪ Ownership & organization of enterprises
↪ Working patterns & practices

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Re-organising Service Work: Call Centres in Germany and Britain

READERSHIP: Professional & Vocational,Undergraduate

ISBN-10: 1138718432
ISBN-13: 9781138718432
Author: Shire, Karen A. / Holtgrewe, Ursula / Kerst, Christian /
Publisher: Taylor & Francis Ltd
Publication date: June 2017
Format: Hardback
Language: English
Dimensions: 165 x 242 x 19 mm
Weight: 512 g Pages: 244 pages pages
Title: Re-organising Service Work: Call Centres in Germany and Britain

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